Secret Linen Store

<p>We are unfortunately&#x202F;not able to accept returns on custom and bespoke orders. If on the rare occasion something is faulty we will of course make sure that it is replaced.</p>

We are unfortunately not able to accept returns on custom and bespoke orders. If on the rare occasion something is faulty we will of course make sure that it is replaced.

Custom Orders

Returns

How do your duvet covers fasten?

How deep are the fitted sheets?

Are the pillowcases sold in pairs or separates?

What is the difference between Oxford and Housewife Pillowcases?

Should I wash my bed linen before I use it?

Which bed linen is best to choose for minimal ironing?

Can I tumble dry my bed linen?

About our Bed Linen

What is a duvet tog, and how do I choose?

What is 'fill power'?

I'm an allergy sufferer, what kind of filling should I choose?

What is the difference between feather and down?

What's the best filling for hot sleepers?

How do I know if I need a medium or firm pillow?

Should I go for duck or goose fillings, what is the difference?

About our Duvets & Pillows

How is the shipping cost calculated?

Will I have to pay additional taxes and duties when I receive my order?

Will I have to pay to return my order from overseas?

If I make a return will I be refunded the tax and duties?

How long will it take for my parcel to arrive with me?

About International Shipping

Delivery & Shipping

Bed Linen, Curtains, Accessories, Towels and Nightwear

Filled Bedding (Duvets, Pillows & Toppers)

Faulty Items

Simple Steps To An Easy Return (United Kingdom Only)

Returns - International

Custom OrdersUpdated 23 days ago