If you’ve changed your mind, we’re happy to accept returns of unused, unwashed items in their original packaging within 60 days of purchase. We unfortunately cannot refund any shipping costs; the refund will be issued for the product price only.Pleas
Your filled bedding is made to order, especially for you. To check if it’s right for you, simply pop your hand inside the packaging and give it a squish. If you’re unsure, please keep the packaging intact and give us a call. If it’s not right for you
We are unfortunately not able to accept returns on custom and bespoke orders. If on the rare occasion something is faulty we will of course make sure that it is replaced.
All our items go through a rigorous quality testing process at the factory. But, if something does slip through the net and a faulty product manages to find its way to your bed, please let us know as soon as you can. We can then organise a return for
Read through this page to check your item is suitable for return. For UK customers returns are FREE. Click the button below and follow the steps to complete your return. Follow the emailed instructions to print your label at home. Your courier will
For any International Returns, customers are responsible for return shipping costs, which will be calculated via our International Returns portal. We unfortunately, cannot refund original shipping, duties, or taxes, but you may be eligible for a refu