Secret Linen Store

<p>Although we welcome returns from overseas, the return shipping costs will need to be covered by the customer. &#xA0;The exact charge for your returning parcel will be calculated at checkout when you process your return.</p>

Although we welcome returns from overseas, the return shipping costs will need to be covered by the customer.  The exact charge for your returning parcel will be calculated at checkout when you process your return.

Will I have to pay to return my order from overseas?

About International Shipping

How do your duvet covers fasten?

How deep are the fitted sheets?

Are the pillowcases sold in pairs or separates?

What is the difference between Oxford and Housewife Pillowcases?

Should I wash my bed linen before I use it?

Which bed linen is best to choose for minimal ironing?

Can I tumble dry my bed linen?

About our Bed Linen

What is a duvet tog, and how do I choose?

What is 'fill power'?

I'm an allergy sufferer, what kind of filling should I choose?

What is the difference between feather and down?

What's the best filling for hot sleepers?

How do I know if I need a medium or firm pillow?

Should I go for duck or goose fillings, what is the difference?

About our Duvets & Pillows

How is the shipping cost calculated?

Will I have to pay additional taxes and duties when I receive my order?

If I make a return will I be refunded the tax and duties?

How long will it take for my parcel to arrive with me?

Delivery & Shipping

Bed Linen, Curtains, Accessories, Towels and Nightwear

Filled Bedding (Duvets, Pillows & Toppers)

Custom Orders

Faulty Items

Simple Steps To An Easy Return (United Kingdom Only)

Returns - International

Returns

Will I have to pay to return my order from overseas?Updated 22 days ago