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About International Shipping

How is the shipping cost calculated?

International shipping costs are calculated by the weight and volume of the parcel and the destination address.  Shipping rates will therefore vary depending on which country you are ordering from and how big your order is.

Will I have to pay additional taxes and duties when I receive my order?

All international customers are encouraged to pay any applicable taxes and duties at checkout. Customers from certain countries will have the option to remove these charges at checkout and instead pay them when the parcel is delivered.  If this is av

Will I have to pay to return my order from overseas?

Although we welcome returns from overseas, the return shipping costs will need to be covered by the customer.  The exact charge for your returning parcel will be calculated at checkout when you process your return.

If I make a return will I be refunded the tax and duties?

Unfortunately, we cannot refund your original shipping, duties, taxes, and fees. Refunds will be issued for the product price only. However, if you were charged for duties and taxes at checkout, you may be eligible for a refund of all or a portion of

How long will it take for my parcel to arrive with me?

Exact delivery time will vary depending on your address, although we are confident that most international parcels will be delivered within 7-10 days after leaving our UK warehouse.  A more exact timeframe will be given at checkout.  Depending on loc